General Information
By using our website and purchasing from Magical Moments by Nessi, you agree to these terms and conditions.
Product Descriptions
We make every effort to accurately describe the products. However, slight variations in color or design may occur due to different screen settings or the handmade nature of our products.
Payment
All transactions are securely processed.
Shipping
We ship within the US only currently. Orders are processed within seven [7] business days, and shipping times vary based on location.
No Return/Refund Policy
- Shop Crafts: All sales are final.
- Digital Products (Including PNGs/SVG): Due to the instant and digital nature of our products, we do not accept returns or offer refunds for digital downloads.
- Damaged Items: Refunds for damaged items will be processed on a case-by-case basis. Please contact us within three [3] days of receiving your order with photos for a resolution.
Travel Planning Services
All travel planning services provided by Magical Moments by Nessi are completely complimentary to clients. I am compensated directly by travel suppliers, which allows me to offer personalized planning at no additional cost to you.
Please note that all bookings are subject to the terms, conditions, and cancellation policies of the individual travel suppliers (e.g., Disney, cruise lines, airlines, hotels, tour operators, etc.). These policies may include cancellation fees, change fees, or non-refundable deposits, and are entirely determined by the supplier at the time of booking. Magical Moments by Nessi does not have control over these policies and cannot waive or alter them under any circumstances.
Clients are strongly encouraged to review all supplier policies carefully before confirming any reservations. For added protection and peace of mind, travel insurance is highly recommended.